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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dennis McLeish III

August 19, 2023

5  out of  5 rating by Dennis McLeish III
"***update: my truck burned down an the team helped us get everything sorted out easily an quickly an we’re so kind an concerned fix my family’s safety. We received enough to replace our truck in less that two weeks it was amazing.*** Im so stoked, Samantha saved me enough money to get Life Insurance that I’ve badly been wanting an stayed even with what I already was paying elsewhere. The staff are super helpful and offer great value."

Linda Oren

August 16, 2023

5  out of  5 rating by Linda Oren
"We want to thank you and your great staff for helping us with our policies. You were able to save us over $400 dollars on our two new home policies. The other insururance company we had before, had just raised their rates to over $100 for each home. We never got the good service from them. In change, we always did get the best service from your office, concerning any vehicle or our other policies questions we had. That's why we wanted to move our two home policies to your office, and we are happy we did! We want to thank you Marcus and your great staff, for the great service you have provided us all this time we have been with you since 2019. May God continue to bless you and your staff."

Tyler Morris

July 18, 2023

5  out of  5 rating by Tyler Morris
"Awesome insurance agency. They saved me a lot on my auto and homeowners insurance. Wonderful agency and highly professional."

Kadin Lorenz

June 15, 2023

5  out of  5 rating by Kadin Lorenz
"Always great, very fast to respond and is always great with answering any questions."

Zach Lutz

June 14, 2023

5  out of  5 rating by Zach Lutz
"Fantastic insurance! And Marcus is always the best to work with."

Brayden Q

June 14, 2023

5  out of  5 rating by Brayden Q
"Very helpful! Helped me get the right coverage for the right price!"

bennet Daten

June 14, 2023

5  out of  5 rating by bennet Daten
"Marcus was super professional, helped me out when I needed it and was reliable. A+ work all around"
Profile photo of Kevin Satterberg

Kevin Satterberg

June 6, 2023

5  out of  5 rating by Kevin Satterberg
"Super knowledgeable about insurance! Marcus got me and my husband set up so we can enjoy the outdoors knowing we are covered in case of any accidents!"

Lori Hopkins

May 8, 2023

5  out of  5 rating by Lori Hopkins
"Awesome agent! Friendly, knowledgeable, and very helpful. Wouldn't go anywhere else."

MJ Johnson

May 2, 2023

5  out of  5 rating by MJ Johnson
"Very helpful."

Marlene Porhola

May 1, 2023

5  out of  5 rating by Marlene Porhola
"Marcus is always making sure we are happy with State Farm and his service. Any changes in our contract he notified us right away. Always a pleasure working with him."


April 28, 2023

5  out of  5 rating by Steve
"Marcus has been a great stress relief..I am so glad I switched to state farm and I hope all of you're agents are as caring as him and I'm just overall very satisfied and happy you guys picked him to work for you"

Anthony Jensen

April 27, 2023

1  out of  5 rating by Anthony Jensen
"Horrible experience, 3:30 on a wensday trying to add our new boat to our insurance, and no one was answering our calls or text messages, the 1800 numbers kept telling us that the agent office was the only ones that could help add it, and informed us they were open with no messages why they don't pick up there phones or answer texts... worst thing is I had to leave the dealership and our new purchase behind it was very humiliating and uncomfortable what state farm did to me and my family by not doing anything... we are speechless. And just because we have full coverage on our autos a boat is different, so it's not automatically covered until I can get it added. My family lost a week of recreation time and bonding as we are now forced to wait till next week to get our boat due to our schedule. Unbelievable we even have a office if your not going to help your customers? Just take customers money and move on? Might as well be just a normal insurance company at this point and close your offices.... consider on other companies that are more loyal to the customer service"

Riley Casey

April 20, 2023

5  out of  5 rating by Riley Casey
"Nicolette did a great job of helping me switch all of my policies over to State Farm. Not only did this simplify my billing but I also saved a significant amount. She is very responsive to questions and knowledgeable! Highly recommend!"

Tabitha Mabrey

April 18, 2023

5  out of  5 rating by Tabitha Mabrey
"Great Staff and Service. I’ve been a customer for a long time. Love every aspect of this insurance agency."

Kolbe Stevenson

April 17, 2023

1  out of  5 rating by Kolbe Stevenson
"I have been dealing with Marcus Mabrey insurance for weeks now. Initially it started off well, but all the paperwork was done incorrect. I specified an insurance policy matching my current declaration, but the policy was created for Idaho, not Washington where the car resides. Still haven't seen the updated policy and it's been weeks. Second policy I needed was for construction of a new house. I specified the coverages I needed. After not getting through with Thomas, I spoke to Marcus directly. He assured me everything is good to go and I would see an updated policy in a few days, that was over two weeks ago."

Think Rite

April 14, 2023

5  out of  5 rating by Think Rite
"Hands down the best insurance agency in Sandpoint. The staff is professional, personable, knowledgeable and have always taken great care of me. I highly recommend being insured through Marcus Mabrey - State Farm."

samuel ussery

March 16, 2023

5  out of  5 rating by samuel ussery
"Awesome service ,Nicolette went out of her way to help should have came here a long time ago, would have probably saved a considerable amount of money"

Terry Oliver

February 22, 2023

5  out of  5 rating by Terry Oliver
"Mychen Anderson, with Marcus Mabry Insurance Agency, did a wonderful job navigating through our total loss claim. She was very professional and hands on during the entire process, which resulted in an equitable solution. Thank you Mychen."

Anthony Copeland

December 21, 2022

5  out of  5 rating by Anthony Copeland
"Wonderful, friendly and knowledgeable!!!! Nicolette Sheehan and the Mabrey office was so nice and helpful, stoked to have them as my businesses insurance agents!!"

Donna Cline

December 20, 2022

5  out of  5 rating by Donna Cline
"Marcus Mabrey and his staff are available when contacted and interact professionally with their clients. Excellent agency with which to be insured!"

Tim Mitchell

December 19, 2022

5  out of  5 rating by Tim Mitchell
"I've been working with Marcus Mabrey for 5+ years and I've never had anything less than stellar service. Most recently, I called today to add a RV to my fleet of vehicles. I spoke with Nicolette, who was very courteous, friendly and helpful. She was prompt and knowledgeable and had me covered by the end of our phone call. I couldn't have asked for more!"

sandy wulf

August 12, 2022

5  out of  5 rating by sandy wulf
"The BEST insurance agency around! Every time I call, I am treated so nicely and my questions are answered immediately! If they say they'll call you back, they really do! Such a knowledgeable team."

Ryan Smith

June 1, 2022

5  out of  5 rating by Ryan Smith
"Marcus is the man! Made shopping for insurance a pleasure! Easy, painless and my policy covers all my needs! Thank you!"

Tara Sauter

February 2, 2022

5  out of  5 rating by Tara Sauter
"This place top tear! Staff 10/10! Super friendly and helpful! Very easy to talk to! Kenna is the most friendliest, sweetest, and very helpful! Would recommend for everyone. :)"