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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lorraine Kuba

January 22, 2026

5  out of  5
rating by Lorraine Kuba
"Hailey, is both professional and highly, personable. Quickly, and efficiently helped us get everything squared away. What a gem, so grateful! Thanks Hailey! 🙏🏼🙏🏼🙏🏼💯"
We responded:
"Thank you, Lorraine! I'm happy to hear that Hailey provided such professional and personable service. We're grateful for your kind words and appreciate your feedback. If there's anything else you need, feel free to reach out!"
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Crystal Rivero

January 21, 2026

5  out of  5
rating by Crystal Rivero
"Madigan, along with the other girls, diligently and tirelessly assisted me with retrieving a check that I was struggling to have sent to me due to personal circumstances. They never questioned my struggles, were empathetic, and responded with the urgency and care that felt appropriate for the troubles I was facing. They genuinely always do their best and go above and beyond at this office. I couldn't recommend them enough personally if you're a local and you're needing comprehensive insurance that isn't going to cost insane prices."
We responded:
"Thank you, Crystal, for sharing your experience! I'm glad to hear that Madigan and the team were able to assist you with empathy and urgency. We strive to provide comprehensive and affordable insurance options while ensuring our customers feel supported. If you ever need anything else, feel free to reach out!"
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maci morris

January 8, 2026

5  out of  5
rating by maci morris
"Everyone there is so nice snd sooo helpful. Mekenzie helped me make the right choices for what I needed!"
We responded:
"Maci, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
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Niko Salinas

January 5, 2026

5  out of  5
rating by Niko Salinas
"Outstanding Agent and Even Better Person! Marcus Mabrey is hands-down the best State Farm agent I’ve ever worked with—and I’ve been with State Farm for years. Recently, I needed a windshield repair that could have cost me over $1,000 out of pocket, but Marcus personally reviewed my policy, optimized my glass coverage, and saved me nearly $1,000. He went above and beyond to make sure I had the right protection without overpaying. What sets Marcus apart is his genuine care—he’s always dependable, truly looks out for your best interests, and explains everything clearly so you feel confident in your decisions. As a personal friend, I can also say he’s one of the smartest, most loyal, and kindest people I know. When things get tough, he’ll fight for you like family. If you’re in Sandpoint or anywhere in Idaho, do yourself a favor and switch to Marcus Mabrey’s office. You won’t find better service or a more trustworthy agent anywhere. Highly recommend."
We responded:
"Thank you, Niko, for your kind words and for being with us for the past six years! I'm glad to hear that our personalized advice and quick responses have been helpful to you and your family. It's wonderful to know that our efforts in reviewing your policies made a positive impact. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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White Iris

January 5, 2026

5  out of  5
rating by White Iris
"State Farm is the best. They are kind, funny,professional, thorough and fast. We are very happy to get our insurance through this office."
We responded:
"Thank you! I'm glad to hear you're satisfied with our service and that you find our team both professional and personable. It's wonderful to know you're happy with your insurance experience here. Let us know if there's anything else we can assist you with!"
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Sandra Bates

January 2, 2026

5  out of  5
rating by Sandra Bates
"Mekenzie was great to work with! She answered all our questions & found me policy that worked for me! I highly recommend her!"
We responded:
"Thank you for the wonderful review, Sandra! Mekenzie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Emma McNeill

January 1, 2026

5  out of  5
rating by Emma McNeill
"Super easy to get ahold of people in the office, they’re always willing to help"
We responded:
"Emma, thank you for your wonderful feedback! I'm happy to know that our team is always accessible and ready to assist. We’re here to help with any of your insurance needs!"
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Kevin Satterberg

December 31, 2025

5  out of  5
rating by Kevin Satterberg
"Super knowledgeable about insurance! Marcus got me and my husband set up so we can enjoy the outdoors knowing we are covered in case of any accidents! Also recently worked with Marcus to find some options for insurance for a buisness I may be starting."
We responded:
"Thank you for taking the time to leave us a review, Kevin. Our State Farm office in Sandpoint would be nothing without policyholders like you!"
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Tristen anderson

December 31, 2025

5  out of  5
rating by Tristen anderson
"Great insurance firm to work with, always get back to you and have great customer service."
We responded:
"Thank you, Tristen, for your fantastic feedback! I'm happy to know that our team's responsiveness and customer service have made a positive impact. If you ever need anything else, feel free to reach out!"
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Noah Latimer

December 31, 2025

5  out of  5
rating by Noah Latimer
"Marcus and his team (shoutout to Hailey and Makainze!) are incredibly knowledgeable, patient, and genuinely caring. They took the time to review my policies thoroughly, answer all my questions, and find ways to lower my rates while ensuring I had the right coverage for my auto, home, and life insurance. The customer service is top notch. I received quick responses, everyone was friendly, and the team is always looking out for my best interests. Highly recommend Marcus and his team to anyone in the Sandpoint area!"
We responded:
"Noah, thank you for your fantastic feedback! I'm happy to hear that Hailey and Makainze provided such knowledgeable and caring service. It's great to know that we could assist with your policies and ensure you have the right coverage. We appreciate your recommendation and are always here to help with any future needs!"
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Jason Strailman

December 31, 2025

5  out of  5
rating by Jason Strailman
"Best agent I have ever had. Goes above and beyond."
We responded:
"Thank you, Jason! I'm really happy to hear that you consider me the best agent you've ever had. Going above and beyond for my customers is always my aim. If you ever need anything else, feel free to reach out!"
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Back 40 Forestry

December 31, 2025

5  out of  5
rating by Back 40 Forestry
"Marcus and team have been prompt, professional, and a pleasure to deal with. We have an assortment of policies including commercial auto, life, liability umbrella, home and auto. Our needs have always been filled and our trust is kept with his team."
We responded:
"Thank you! I'm happy to know that our team has been prompt and professional in meeting your diverse insurance needs. Your trust means a lot to us, and we're committed to maintaining it. If there's anything else we can assist you with, just let us know!"
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brad star

December 31, 2025

5  out of  5
rating by brad star
"Marcus has been amazing helped me through a lot and made sure no matter what I had the best option, I would recommend it to anyone that wants the best option and honesty"
We responded:
"Thank you, Brad! I'm happy to know that our office was able to assist you effectively and provide you with the best options. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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superspud5991

December 31, 2025

5  out of  5
rating by superspud5991
"Marcus and his team are absolutely sensational. Anytime I have a question about my policy or coverage, they are incredibly prompt and efficient and getting back to me and bend over backwards to make sure that I am a happy customer. I've been with this Branch for several years now, and I don't plan on changing anytime soon. I've never had an insurance team care as much as this team does. Recently I had to cancel insurance on a car that broke down, I forgot to call the office right when everything happened. Called the office a couple weeks later, Told them the situation and they even prorated the refund for me for the couple of weeks that the vehicle was insured but I couldn't drive it. Genuinely couldn't ask for any better service"
We responded:
"Thank you for your wonderful feedback! I'm glad to know that our team's promptness and dedication have made a positive impact on your experience. It's great to have you with us for several years, and we're committed to continuing to provide the care and service you deserve. If you ever have more questions or need assistance, we're here to help!"
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Sue Thompson

December 31, 2025

5  out of  5
rating by Sue Thompson
"I’ve always had excellent service."
We responded:
"Thank you, Sue! I'm happy to know you've consistently received excellent service from us. Your satisfaction is important, and we're here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Mike Anderson

December 31, 2025

5  out of  5
rating by Mike Anderson
"The Marcus Mabrey office has done me some super solid work! I've asked for some pretty spur of the moment, and off the wall stuff, these guys always pull through! Thank you Marcus and your team for always being there when we need you the most! I won't be taking my business anywhere as long as you are at the helm! Still insured at this office and still very happy with the service. Marcus is always nice and very responsive. Always appreciative of the help I receive from this office."
Profile photo of Nora-Jean Hoy

Nora-Jean Hoy

December 30, 2025

5  out of  5
rating by Nora-Jean Hoy
"Great service and friendly staff! 100% recommend!"
We responded:
"Thank you, Nora-Jean! I'm happy you had a great experience with our service and team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tyler Morris

December 30, 2025

5  out of  5
rating by Tyler Morris
"Awesome insurance agency. They saved me a lot on my auto and homeowners insurance. Wonderful agency and highly professional."
We responded:
"Tyler, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Beaufordt Fairyking

December 30, 2025

5  out of  5
rating by Beaufordt Fairyking
"I’ve been with Marcus Mabrey’s office for many years now, decided to bump my life policy after reviewing with Marcus and Mychen, super helpful and informative, they truly care about our well being, and I’m very appreciative of that. Highly recommend this agency if you are in the market for insurance. Edit (12/30/25): Still with this agency and couldn’t be happier! Mychen and MeKenzie are both wonderful to talk to and always very helpful."
We responded:
"Thank you, Petite Grenouille, for your kind words and continued trust in our office! I'm glad to hear that Mychen and the team were able to assist you with your policy and provide the information you needed. Your recommendation means a lot to us. If you ever have more questions or need further assistance, we're here to help!"
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Dalton

December 30, 2025

5  out of  5
rating by Dalton
"Marcus Mabrey is the go to insurance agent for state farm. He has always taken care of me and my family/business. Was extremely helpful with any needs or questions we had."
We responded:
"Dalton, thank you for your wonderful feedback! I'm happy to know that our office has been able to assist you and your family/business effectively. We’re always here to help with any needs or questions you might have. Thanks for choosing us!"
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MJ Johnson

December 30, 2025

5  out of  5
rating by MJ Johnson
"Very helpful. Always available!"
We responded:
"MJ, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Mychen Anderson

Mychen Anderson

December 30, 2025

5  out of  5
rating by Mychen Anderson
"Nice to have all of my insurance under one roof including life insurance. Great rates!"
We responded:
"Thank you, Mychen! I'm happy that having all your insurance needs in one place is convenient for you. It's wonderful to know you're satisfied with the rates. If you ever have any questions or need further assistance, feel free to reach out!"
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Nichelle Albert

December 30, 2025

5  out of  5
rating by Nichelle Albert
"I worked personally with Mychen setting up new auto policies for multiple vehicles and a new teen driver. She was prompt, professional, and got us the best possible rates she could. She made switching insurance companies stress free. Highly recommend her and the rest of the team at Marcus Mabrey."
We responded:
"Thank you, Nichelle! I'm happy to hear that Mychen provided such excellent service while setting up your new policies. It's wonderful to know that the process was smooth and stress-free for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Jacob Clark

December 30, 2025

5  out of  5
rating by Jacob Clark
"Marcus and his staff worked hard to find the insurance that worked best for me. They are always available to answer my questions and update my insurance when my situation changes."
We responded:
"Jacob, we really enjoyed getting to know you. Thank you for the positive feedback."
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Taryn Caldwell

December 30, 2025

5  out of  5
rating by Taryn Caldwell
"Mychen at State Farm has been awesome for us! I’ve never had an insurance agent be more involved than her. She’s always on it and communicates effortlessly. Thank you Marcus Mabrey for having such an awesome staff!"
We responded:
"Thank you, Taryn! I'm happy to hear that Mychen has been so helpful and attentive. We take pride in having a dedicated team, and it's great to know that her efforts are making a difference for you. If you ever need anything else, feel free to reach out!"