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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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harold anderson

September 26, 2024

5  out of  5
rating by harold anderson
"Mychen is always so helpful and patient when i am talking to her about my insurance. She helped me set up my auto and life insurance and got me a great price. She explained my coverage and made sure i had the coverage that i need. Highly recommend."
We responded:
"Thank you, Harold, for sharing your experience! I'm glad to hear that Mychen has been so helpful and patient with your insurance needs. It's wonderful that she was able to assist you with setting up both your auto and life insurance and ensure you got a great price. We appreciate your recommendation and are always here to help with any future questions or needs. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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michael williams

August 31, 2024

5  out of  5
rating by michael williams
"These guys at State Farm are the ones to go to. They are very knowledgeable and always have your best interests at heart. They really go the extra mile to help you out. I think they might even have "chadanitisis," you know, from the commercial. State Farm has had my back for years."
We responded:
"Michael, thank you for your kind words and for being a loyal customer over the years. We're glad our team has been able to support you and go the extra mile. Your reference to "chadanitisis" from the commercial gave us a good laugh! If you ever need anything, we're here to help. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Whitney Peine

August 30, 2024

5  out of  5
rating by Whitney Peine
"Mekenzie was awesome to work with!"
We responded:
"Thank you, Whitney! I'm glad MeKenzie was able to provide you with such a positive experience. We appreciate your feedback and look forward to assisting you with any future needs. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Scott Hodges

August 29, 2024

5  out of  5
rating by Scott Hodges
"We have been using Marcus Mabrey for approximately 4-5 years now for our Auto and Home Owners Ins., this State Farm agent has been to say the least very professional in all aspects, we are very pleased with all of the staff, very friendly and has looked out for our best interest every time, we appreciate them very much!"
We responded:
"Scott, thank you for your kind words and for being with us. I'm glad to know that you are satisfied with the professionalism and friendliness of our team. We always strive to look out for our clients' best interests, and it's wonderful to hear that you appreciate our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Kyle Broyles

August 23, 2024

5  out of  5
rating by Kyle Broyles
"Amazing, was on the phone with me for 56 minutes helping me set up and go through all my information for my policies with state farm. Thank you so much McKenzie for all of your help and understanding"
We responded:
"Kyle, thank you for your kind review. I'm glad McKenzie could assist you thoroughly with your policies. We appreciate your trust in us and are always here for any future needs or questions. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Alex Mumma

July 3, 2024

5  out of  5
rating by Alex Mumma
"He helped me with adding a new vehicle. It was quick, painless and found me the best price. Couldn't ask for better customer service."
We responded:
"Thank you for sharing your experience, Alex! I'm glad our office could assist you with adding a new vehicle quickly and finding the best price. Your satisfaction is our priority, and we appreciate your kind words about our customer service. If you ever need help with anything else, feel free to reach out. - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Julie Morton

June 26, 2024

5  out of  5
rating by Julie Morton
"I had the pleasure of talking to Mekenzie when I called in for a quote. She was so great to talk too. She was knowledgeable, helpful, courteous, and friendly!!! Mekenzie made the whole process so easy!! Thank you so much for your time and expertise!!"
We responded:
"Julie, I'm pleased to hear that Mekenzie provided you with knowledgeable, helpful, and friendly service during your quote process! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Mac's Sales

April 3, 2024

5  out of  5
rating by Mac's Sales
"I recently worked with Mychen on some additions to my account and what a pleasure to work with her, she was quick, courteous and very helpful. What a great team they have and OUTSTANDING customer service, something that is very hard to find anymore."
We responded:
"Mac's Sales, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Lynette Straley

April 2, 2024

5  out of  5
rating by Lynette Straley
"Marcus and team are always helpful & friendly, had all my policies here for years!"
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Jackie Wheeler

March 28, 2024

5  out of  5
rating by Jackie Wheeler
"I recently changed insurance to State farm. Makainze was amazing to work with. I am very pleased with this office."
We responded:
"Thank you, Jackie, for choosing State Farm and for your delightful feedback about the service provided by our office. We are thrilled Makainze was able to assist you effectively. If you have any future insurance needs or questions, we are here to help! - Marcus Mabrey - State Farm Insurance Agent, Sandpoint, ID"
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Marie Moore

March 24, 2024

5  out of  5
rating by Marie Moore
"They worked with me and got me the best deal on insurance for my cars, rentals and camper 😊"
We responded:
"Wow, we are thrilled to hear that we could assist you in finding the best insurance deals for your autos, rentals, and camper! Our team at Marcus Mabrey - State Farm Insurance Agent is dedicated to providing top-notch service and ensuring our clients receive the best coverage options. Thank you for choosing us to protect your valuable assets."
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jaci tepel

February 28, 2024

5  out of  5
rating by jaci tepel
"Yesterday, I met with Marcus to go over multiple insurance items. Marcus was extremely helpful, knowledgeable and patient. He took the time to explain and answer all of my questions. May I say, he went above and beyond what I expected. I sincerely recommend Marcus for anyone's insurance needs."
We responded:
"Wow, thank you for the five-star rating, Jaci! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Servpro of CDA

January 24, 2024

5  out of  5
rating by Servpro of CDA
"Marcus, Mychen, and MeKenzie are an awesome team! This office provides professional and courteous service to their entire community. When entering, I am always greeted with warm, friendly interaction and reliable answers to my questions!"
We responded:
"Thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
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Steven Canales

January 24, 2024

5  out of  5
rating by Steven Canales
"I would like to give a thanks to Mckenzie I asked for a quote and she responded really fast with a great number she hooked me up with full coverage now I'm saving 60 dollars by switching to state farm. Great experience"
We responded:
"Steven, thank you for taking the time out of your day to leave us a review! We love hearing about how Mckenzie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Arista Winey

January 16, 2024

5  out of  5
rating by Arista Winey
"Nicolette has been so amazing with me and my husband with fixing problems on our account to check in with us to make sure we are doing okay with our service. My husband and I are over the moon great full for all the hard work Nicolette does for State Farm, us and we will never stop our service due to the amazing service we get."
We responded:
"Arista, we are grateful for your kind words and thrilled to hear about your positive experience with Nicolette. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Nicolette exceeded your expectations."
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Megan Johnson

January 15, 2024

5  out of  5
rating by Megan Johnson
"100% recommend Kenzie saved me lots compared to my previous insurance and was super knowledgeable about what options would be best for what I needed!!!"
We responded:
"Thank you for your feedback, Megan! Kenzie always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Sandra Bates

January 12, 2024

5  out of  5
rating by Sandra Bates
"Mekenzie was great to work with! She answered all our questions & found us a policy that worked for us!"
We responded:
"Thank you for the wonderful review, Sandra! Mekenzie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Monica Anderson

January 12, 2024

5  out of  5
rating by Monica Anderson
"Fast, friendly and knowledgeable service agents. Transparent communication and lowered my rate 15% from the company I was with for 10 years."
We responded:
"Monica, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Victoria Stotts

January 11, 2024

5  out of  5
rating by Victoria Stotts
"Tom Stover provided exceptional service by finding us a policy that exceeded expectations in both coverage and price. Highly recommend! Thank you!"
We responded:
"Victoria, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tom cares a lot about our customers."
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Maci Morris

November 10, 2023

5  out of  5
rating by Maci Morris
"Super knowledgeable and helpful staff"
We responded:
"Maci, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
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Jennifer Tomsha

September 20, 2023

5  out of  5
rating by Jennifer Tomsha
"Very professional, took his time To explain everything to me. Told me what coverage is best. What I did and didn't need. Plus saved me almost $600 a year From my last agent with better coverage. Thank you Marcus"
We responded:
"Jennifer, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Dennis McLeish III

August 19, 2023

5  out of  5
rating by Dennis McLeish III
"***update: my truck burned down an the team helped us get everything sorted out easily an quickly an we’re so kind an concerned fix my family’s safety. We received enough to replace our truck in less that two weeks it was amazing.*** Im so stoked, Samantha saved me enough money to get Life Insurance that I’ve badly been wanting an stayed even with what I already was paying elsewhere. The staff are super helpful and offer great value."
We responded:
"Dennis, it is super important to us to make sure that everybody has the insurance plan they need at an affordable price. Sam and the team thank you for giving us the opportunity to helping your with your life insurance needs. Please feel free giving us a call anytime if you have any questions or visiting us at marcusmabrey.com."
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Linda Oren

August 16, 2023

5  out of  5
rating by Linda Oren
"We want to thank you and your great staff for helping us with our policies. You were able to save us over $400 dollars on our two new home policies. The other insururance company we had before, had just raised their rates to over $100 for each home. We never got the good service from them. In change, we always did get the best service from your office, concerning any vehicle or our other policies questions we had. That's why we wanted to move our two home policies to your office, and we are happy we did! We want to thank you Marcus and your great staff, for the great service you have provided us all this time we have been with you since 2019. May God continue to bless you and your staff."
We responded:
"Linda that’s you for the positive review. Our State Farm Agency really values your trust with assisting you on your auto insurance and financial service needs."
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Tyler Morris

July 18, 2023

5  out of  5
rating by Tyler Morris
"Awesome insurance agency. They saved me a lot on my auto and homeowners insurance. Wonderful agency and highly professional."
We responded:
"Tyler, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kadin Lorenz

June 15, 2023

5  out of  5
rating by Kadin Lorenz
"Always great, very fast to respond and is always great with answering any questions."
We responded:
"Kadin, thank you! We appreciate your trust in us to take care of your insurance policies."